How does the proxy identity service work?
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Our proxy identity service creates a secure alternative identity that you can use online. We provide you with verified information that's connected to our secure infrastructure, not your personal data. This allows you to register for services without exposing your actual personal information.
Can I upgrade or downgrade my plan later?
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Yes, you can change your plan at any time. When upgrading, you'll receive immediate access to the new features and will be charged the prorated difference. When downgrading, the new rate will apply at the start of your next billing cycle.
Is there a trial period available?
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We offer a 14-day money-back guarantee on all our plans. If you're not satisfied with our service within the first 14 days, you can request a full refund, no questions asked.
What happens to my data if I cancel my subscription?
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When you cancel your subscription, we maintain your data for 30 days to allow for reactivation. After this period, all your proxy identities and associated data are permanently deleted from our systems in accordance with our privacy policy.
Is using a proxy identity legal?
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Yes, using our proxy identity service is legal for legitimate privacy protection purposes. However, it should not be used for fraudulent activities or to circumvent legal requirements. Our terms of service prohibit using our service for any illegal activities.
Can I use Proxy.ID with my existing email address?
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While our service creates new proxy email addresses for maximum security, you can configure them to forward to your existing email address if you prefer. This gives you the privacy benefits while still allowing you to check emails in your current workflow.